Shipping methods available are standard, expedited, or overnight shipping. Costs vary based on the chosen method, weight of the package/materials, and the destination. We do offer estimated delivery times for each shipping option, and a tracking number to monitor the status of your shipment.
What is your return Policy?
You have 30days to contact us from date of purchase to inquire about returns or refunds. If a refund is offered items need to be in their original condition, including the packaging, tags/sales slips, and any accessories. Depending on the reason for the return, you might be responsible for return shipping costs.
exceptions: some items, such as personalized or perishable goods, may not be eligible for returns.
How do I contact customer support?
You can contact us by:
Emailing: hello@omenxpress.com
Texting: 616-901-8914
or sending us a message on Facebook/Instagram/WhatsApp
Are there any special offers or promotions?
Occasionally we offer special offers and discounts. Check out our social media as well as the website for seasonal offers, bundle deals, flash sales, free shipping, clearance, social media contests, and charity promotions.
Can I provide feedback or report issues?
Yes please email us at: hello@omenxpress.com
And please allow us 24-48hrs for a response.
Is there a discount for family members?
Yes, please contact Tom or Chris for more details before making a purchase
